If any items you purchased fail to meet your expectation, including defective, damaged, not as described, you can return them for a refund.
To be eligible for returns, please confirm that:
-Items to be returned remain unused, undamaged, unwashed, and in original packing with original label
-You will pay for return shipping. For quality related returns, return shipping cost is refundable. Items not meeting the above criteria will be considered ineligible for a return.
Customers have 30 days from the date of receive to change your mind and return the items without explaining the reason and Auto Gear Fit has to issue a refund. You can request a return by contacting us at [email protected] After receiving the return item, Auto Gear Fit has to issue a refund back to customers’ account. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
(b) Damaged Products
Any items damaged on arrival can be returned to Auto Gear Fit for a full refund. Please note that if damage is only limited to the packing outside and the contents remain intact, products will not be considered damaged.
For further information on return authorization, please contact us at [email protected]
(c) Return address
To return your product, you should mail your product to: 4975 Edison Ave, Chino, CA 91710, USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We will do refund once we’ve received the item you’ve returned.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 business days.
There might be a little bit delay for your fund return request due to that we usually handle it in twice a week. Any question please contact us at [email protected], we will reply you as soon as possible.
You can cancel your order before your item is shipped. Please contact us at [email protected] when you want to cancel your order.